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Saturday, April 25, 2020 | History

2 edition of Five star service, one star budget found in the catalog.

Five star service, one star budget

Michael Heppell

Five star service, one star budget

how to create magic moments for your customers that get you notice, remembered, and referred

by Michael Heppell

  • 75 Want to read
  • 37 Currently reading

Published by Pearson/Prentice Hall Business in New York .
Written in English

    Subjects:
  • Customer services -- Management,
  • Consumer satisfaction

  • Edition Notes

    StatementMichael Heppell.
    Classifications
    LC ClassificationsHF5415.5 .H424 2006
    The Physical Object
    Paginationp. cm.
    ID Numbers
    Open LibraryOL24052610M
    ISBN 100273707922
    ISBN 109780273707929
    LC Control Number2006044767

    The Five Star Rating System Deserves One Star. Wednesday, Febru / bkirk / 0 Comments. I’ll admit, I can’t stand the five star rating system, especially for books. Actually, it’s not the rating system itself that I mind as much as the impact these ratings can have on a book’s ability to fail or succeed. For one, the enjoyment.


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Five star service, one star budget by Michael Heppell Download PDF EPUB FB2

Five Star Service on a One Star Budget is another easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. His first book is a global besteller and continues to sell well around the world. Now he's switched his focus to helping everyone achieve service excellence with the minimum of s: Published inFive Star Service, One Star Budget tries to give a lot of quick fixes towards improving you customer service in business.

The tone is generally upbeat, although there are places like page 78 with the phrase 'We have never lived at a greater time for opportunity and prosperity' seem naïve in the light of the financial meltdown that happened a couple of years /5. Five Star Service on a One Star Budget is another easy-to-read guide to good business in pages with 38 short lessons, 80 cartoons, and 22 activities for training or personal use.

In the Introduction Colin Pearce points out that normally readers might pay thousands of dollars to have a consultant run them through the exercises outlined in the book, but here they can do it themselves for only $Price: $ Five Star Service on a One Star Budget is another easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell.

His first book is a global besteller and continues to sell well around the world. Now he s switched his focus to helping everyone achieve service excellence with the minimum of investment.

Get Five Star Service, One Star Budget: How to create magic moments for your customers that get you noticed, remembered and referred now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from + publishers. Five Star Service, One Star Budget by Michael Heppell Get Five Star Service, One Star Budget now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from + publishers. In Five-Star Living on a Two-Star Budget, co-authors and self-proclaimed bargain hunters Margaret Feinberg and Natalie Nichols Gillespie, offer readers a practical reference tool for discounts on everything from fashion and groceries to /5(4).

Five Star Service on a One Star Budget is another easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. His first book is a global besteller and continues to sell well around the world/5(62).

Neil Gaiman gives 5 stars to Neil Gaiman is a Book Riot favorite. He may be the nicest person in publishing today, and his Goodreads profile reflects this. He only has five and four star ratings, except for a single one-star rating which is completely due to the formating of a very old book (and which he then apologizes for).Author: Johann Thorsson.

In this third edition you’ll find over a dozen of Michael’s brand new, best-ever techniques as well as all the winning strategies and case studies that have already made this one of the UK’s most in-demand guides to first-class customer service.

5 Star Service is what every business needs to succeed. This easy to read and even easier to /5(18). Five Star Service on a One Star Budget is another easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. His first book is a global besteller and continues to sell well around the world.

Now he's switched his focus to helping everyone achieve service excellence with the minimum of investment/5(14). Reason I read thsi book was that I think this can be applayed to any aspect of life as we ar social beings and in comunication with others we can create b2c perspective anywhere.

Definitely book to recomend. Five stars to 5 star service/5. Five-Star Living on a Two-Star Budget book. Read 3 reviews from the world's largest community for readers. In Five-Star Living on a Two-Star Budget, M /5.

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